GDPR Compliance

Last updated: January 2024

Our Commitment

Elite Window Installations is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure compliance.

Data Controller

Elite Window Installations acts as the data controller for personal information collected through this website and our services. We determine the purposes and means of processing personal data.

Contact details:
Address: 47 Millbrook Industrial Estate, Northampton, NN3 6FD, United Kingdom
Email: [email protected]

Principles of Data Processing

We adhere to the following data protection principles:

• Lawfulness, fairness and transparency: We process data lawfully, fairly, and in a transparent manner
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimisation: We only collect data that is adequate, relevant, and limited to what is necessary
• Accuracy: We keep personal data accurate and up to date
• Storage limitation: We retain data only for as long as necessary
• Integrity and confidentiality: We process data securely with appropriate protection

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. This right is not absolute and may be subject to legal requirements.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in a high risk, we will also notify affected individuals directly.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with data protection law.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement periodically. The current version will always be available on this page.